KEY RESPONSIBILITIES
- Responsible for achievement of the sales target (actual vs target) across the sales category. Monitor sales against agreed targets on a regular basis to ensure they are met and where necessary the need for remedial actions are identified, reported and implemented.
- Ensure timely collection of the agreed commercials from customer as per the JK Tyre guidelines.
- Developing and maintaining a thorough knowledge of products and services to provide accurate information to customer
- Actively seeking new accounts and represent the company to potential customers.
- Ensure 100% adherence and compliance to the PJP
- Collect, report and analyze the customer feedback / information on present as well as future market trends in the context of possible further market penetration
- Provide market intelligence information to review prevailing practices, schemes and best practices implemented by other players and submit updates to the Area Office
- Ensure implementation of sales processes like JK Connect to all dealer distributor networks as per applicability
- Assisting with a variety of duties within the assigned location, such as attending to customers, maintaining inventory, moving and stacking tires, and other related responsibilities
- Implementing marketing programs to solicit new clients through cold calls, organizations, referrals, etc.
- Conduct visits to dealers, distributors and fleets as per the monthly plan to ensure customer retention
- Provide product and market feedback including perception and opinion about demand, product performance etc. to the area manager on regular intervention to minimize customer complaints &enhance sales efficiency
- Ensure compliance to PJP schedule as assigned by AM
- Support technical team for Tyre claim management and effective customer service
- Ensure participation in all training programs allocated as per the training schedule
- Drive delivery of Tyres to customers as per the order timelines.
SKILLS
Customer Relationship ManagementMarket AnalysisSales Process Implementation